18:32:26 From Steven Schafer to ASQ Section 1401(Privately) : steven schafer 18:34:39 From RRios to ASQ Section 1401(Privately) : Hi again I'm Ricardo Rios ASQ San Antonio and I will like to get RUs for this meeting, thanks 18:49:20 From ASQ Section 1401 : If anyone needs RU credits for attending this meeting and has not yet sent me a chat, please send me a chat privately including your name and ASQ section. Thanks Jack Vaughn 18:50:25 From Steven Schafer to ASQ Section 1401(Privately) : Jack did you get my name? 18:50:53 From Arvind Srivastava to ASQ Section 1401(Privately) : I would need. Arvind SriVastava, ASQ Chicago Section. Thanks! 18:51:02 From ASQ Section 1401 to Steven Schafer(Privately) : Yes I did... 18:51:49 From ASQ Section 1401 to Arvind Srivastava(Privately) : Welcome to you from Chicago. How did you find out about our meeting? 18:52:34 From hector lugo to ASQ Section 1401(Privately) : There is a tool named SIPOCCE. Last C is competitors and E is expectations. 18:52:46 From Arvind Srivastava to ASQ Section 1401(Privately) : I know Keith. We were colleagues at Delphi! 18:53:41 From ASQ Section 1401 to Arvind Srivastava(Privately) : Thanks. 19:28:58 From ASQ Section 1401 : Once again - If anyone needs RU credits for attending this meeting and has not yet sent me a chat, please send me a chat privately including your name and ASQ section. Thanks Jack Vaughn 19:51:16 From DuVaughn : Great presentation! Thanks for slides! 19:51:19 From RRios : Great presentation, thanks so much!!! 19:53:25 From carlos : Thank you Keith for your presentation! 19:53:29 From RRios : bye